Clean Up respects your privacy and is committed to protecting the personal information you provide when using our website or requesting our cleaning services.

1. Information We Collect
When you request a free cleaning estimate through our website, we may collect:

• Your name
• Phone number
• Email address
• Home address, city, and ZIP code
• Information about your home, such as the number of bedrooms and bathrooms
• Information about pets
• The type of cleaning service you are interested in
• Information about the current condition of your home
• Any additional information you choose to provide

Our estimate request form is provided through Google Forms.

2. How We Use Your Information
We use the information you provide to:

• Prepare and send you a cleaning estimate
• Contact you regarding your cleaning request
• Schedule and manage cleaning appointments
• Provide cleaning services
• Send service-related updates or reminders
• Respond to your questions or requests
• Improve our website and services

3. Website Analytics and Cookies
Our website may use cookies, analytics tools, and similar technologies to understand how visitors use our website and to improve our services.
These technologies may collect information such as your IP address, browser type, device information, pages visited, and interactions with our website.

4. Third-Party Services
We use third-party services, including Google Forms, to collect and process cleaning estimate requests.
We may also use service providers that support our website, analytics, hosting, and other business operations. These providers may process information only as necessary to provide their services.
Google maintains its own privacy practices for information processed through its services.

5. Sharing of Personal Information
We do not sell or rent your personal information.
We do not share your personal information with unrelated third parties for their own marketing purposes.
Your information may be processed by trusted service providers when necessary to operate our website, process your request, or provide our services.

6. Data Security
We take reasonable measures to protect the personal information you provide from unauthorized access, misuse, loss, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. Maintaining safeguards appropriate to the information a business holds is also consistent with FTC guidance for businesses.

7. Your Choices
You may contact us if you would like to:

• Ask about the personal information we have about you
• Request correction of your information
• Request deletion of your personal information

We may retain certain information when necessary for legitimate business, legal, or recordkeeping purposes.

8. Children’s Privacy
Our cleaning services and website are intended for adults. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Clean Up
Phone: (224) 578-9973

Email: office.cleanup.chicago@gmail.com